Jackson Hospital Nationally Recognized

8/27/2013

Jackson Hospital was named the Turnaround Team of the Year at the Annual Leadership Conference in Brentwood, Tennessee on June 12, 2013. CEO Larry Meese and CFO Kevin Rovito stated they were surprised and humbled to accept the award on behalf of Jackson Hospital. There were approximately 150 hospitals competing for the award sponsored by QHR. Meese stated, “The strides Jackson Hospital is making are a total team effort.
This award is possible because our employees and physicians are achieving our mission of providing exceptional care to every patient every day.”Meese also stated the employees are excited about the recognition, and he is proud of the hard work they contributed to make this achievement possible.

Holt Floyd, Chairman of the Hospital’s Board of Trustees, stated, “We are proud of the award and see it as a step towards achieving our vision of being the best community healthcare system in the nation.” Floyd went on, “We have been watching our quality, customer service, and finances steadily improve the last couple of years.”
 

CEO, Larry Meese and CFO, Kevin Rovito accept the award on behalf of Jackson Hospital being named the Turnaround Team of the Year.

Hospitals as a whole have suffered with decreased reimbursements and are being challenged like never before to maintain their performance. Meese noted that managed care companies are paying Jackson Hospital less for services and also steering people away from the hospital. In addition to managed care issues, the local economy affects Jackson Hospital. Meese acknowledged that in a tough economy people postpone medical care, and when they do go to the hospital, it is harder for them to pay for healthcare. However, in one year, Jackson Hospital met these and other challenges resulting in positive changes in the organization.

The award presentation noted reduced expenses, lower accounts-receivable days, emergency room volume growth of 15%, net revenue growth of 10%, decreased bad debt, and much more. Meese thanked the community for its support to the hospital in his statement, “I appreciate Jackson County’s positive response to the changes the hospital has made. We appreciate the community trusting us to take care of them.”

The Annual Leadership Conference also noted the hospital’s improved quality scores. Meese is proud the hospital’s quality improvement efforts have resulted in Jackson Hospital’s rating of 100% in 30 of the monitored 40 categories. The scores are a testament to the work, effort, and dedication of the staff and physicians at the hospital. Along with these core measure results, Jackson Hospital scored 90% and above on 35 of 40 core measures. Even with these outstanding results, Meese was quick to say, “The hospital and staff will not be completely satisfied until we meet 100% on all indicators.”

Jackson Hospital’s Turnaround Team of the Year award is also due to its improved customer service scores. Their composite score, as reported to the federal government, is now better than 80% of all hospitals in the United States.

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