Brittany Carr, RN, is Jackson Hospital’s June/July Employee of the Month

8/7/2017

For Immediate Release
Contact:  Rosie Smith
(850)718-2696

Brittany Carr, RN, is Jackson Hospital’s June Employee of the Month
Kindness, compassion and action are her “little extras” to ER patient nursing

August 7, 2017 Marianna, FL -  Brittany Carr, RN, is Jackson Hospital’s June/July 2017 Employee of the Month.  She is a team member of Jackson Hospital’s ER department and was nominated for Employee of the Month after her department director, Jason Jerkins, RN, observed her kindness, compassion, and action to meet the needs of a very special ER patient.

The patient was an apparent homeless individual brought to the ER via Jackson County EMS.  The patient had many medical conditions directly related to lack of self-care and stable home place.

Brittany, alongside her nursing colleagues Kaye Robinson, RN, and Angelo Bernier, RN, cared for the patient with their clinical nursing skills amplified by kindness and compassion as they team-nursed the patient. Together, they provided the physical and emotional nursing care while ensuring the patient experienced a trusting environment. 

Brittany demonstrated that kind, compassionate care applies to all patients in the ER (and hospital) whether they are experiencing homelessness, suffering from unrelenting health issues, or are having complex social problems.  She purchased with her money new boots and clothing for the patient as the patient’s garments and shoes had to be discarded. Brittany’s colleagues pooled their money to purchase additional clothing items, a tote bag, and toiletries for the patient.

Jason Jerkins, RN, remarked, “This kind of selflessness, care and compassion is what the Pickle program is all about…. I am proud to work with such a great ER team, every shift, every day.”

The Hospital’s customized customer service program “Give ‘em a Pickle” with video titled “What’s your Pickle?” with Bob Farrell, produced by Media Partners™, is implemented by Chief Nursing Officer Robbin Catt Pumphrey.   “Because of our employee-focused customer service efforts, Jackson Hospital is ranked in the top 25% in customer service nationally according to HealthStream Research,” says Pumphrey. 

Jackson Hospital is proud to recognize Brittany Carr, RN, and thanks her along with every employee, volunteer, and Medical Staff member for providing high-quality, leading-edge healthcare service.  Each day Jackson Hospital moves closer to reaching its vision of “being the best community healthcare system in the nation.”

With its top-ranked customer service, high quality, safe patient care, the hospital is forward-thinking in its commitment to new physical facilities in its OR Suite expansion, and new services provided in Chipola Wound Healing & Hyperbaric Medicine Center, Chipola Quick Care.  The hospital, located at 4250 Hospital Drive, Marianna, FL, has 30 physicians on its active Medial Staff.  For information on hospital services, visit www.jacksonhosp.com.  To find a physician, please call Rachel Toliver at (850) 718-2629.

About Jackson Hospital

Jackson hospital is an award-winning facility and is proud of its most recent award, the FHA Award of Significance in Reducing Harm Across the Board from the Florida Hospital Association at its Quality and Patient Safety Summit in September 2016.  Jackson Hospital's recognition is due to its success meeting the Partnership for Patients' goals in at least 80% of the applicable topic areas, reducing patient harm and readmissions and making the FHA Hospital Engagement Network so successful.  Statewide, the FHA estimates that hospitals in the HEN prevented 5,283 cases of harm, avoiding $28.7 million in health care costs. 

Before that award, designation as iVantage’s Top 100 Rural & Community Hospital.  The hospital, one of only 1,043 of more than 3,300 eligible, was recently recognized as part of The Joint Commission’s 2015 annual report “America’s Hospitals:  Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance for Heart Failure, Pneumonia, Surgical Care, Immunization, and Perinatal Care.  The March of Dimes and American College of Obstetricians and Gynecologists recognize Jackson Hospital as the first hospital in Florida’s panhandle for achieving an early elective delivery rate less than 5%.  The hospital was also recently designated by Blue Cross and Blue Shield Association as a Blue Distinctive Center+ for Maternity Care designation, a new designation under the Blue Distinction Specialty Care Program.

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